General Questions
How do I cancel my order?
Orders can be canceled up to 48 hours after being placed. All cancellations will incur a 10% processing fee, regardless of the cancellation date. Please email us at info@accidentalpeonist.com with “CANCEL MY ORDER” in the subject line.
What happens if there’s an act of nature?
Our flowers are subject to the unpredictability of nature. In the event of unforeseen weather conditions (such as a damaging frost), we reserve the right to cancel orders. In such cases, you will receive a full refund.
What if I can't pick up on your regular pickup day?
Please email us at info@accidentalpeonist.com to discuss your needs as sometimes we are able to accommodate special pickup or delivery requests.
Can I request specific colors?
Our bouquets are grower’s choice—handpicked from what’s blooming most beautifully that day. We can’t promise specific varieties or colors, but we can promise they’ll be gorgeous
Can I order flowers as a gift?
Email us at info@accidentalpeonist.com to arrange for a gift delivery
Last year your flowers sold out before I could place an order. How can I ensure I get some this year?
We’re a small operation, and our peonies sell out quickly. To secure your flowers, we recommend ordering as early as possible. Sign up for updates or follow us on Instagram to be notified when pre-ordering opens in March. If you're hoping to snag a last-minute bouquet, feel free to email us at info@accidentalpeonist.com to check for any cancellations
How do I care for my blooms?
Here are a few tips to keep your blooms to last longer:
1. Change the Water Daily Fresh, clean water is key to extending vase life. Replace or top off the water in your vase every day
2. Trim the Stems Re-cut stems at a 45-degree angle every few days to help flowers absorb water more efficiently.
3. Keep Vases Clean Always wash vases with soap and water before use
4. Remove Foliage Below the Waterline Leaves sitting in water decay quickly and promote bacteria growth. Strip any submerged foliage to keep the water fresh. 5. Avoid Heat & Direct Sunlight Place flowers in a cool spot, away from direct sunlight, heat vents, and radiators. Avoid placing them near ripening fruit, which releases ethylene gas that shortens bloom life. For faster blooming, place buds in a warm area with indirect sunlight.